Shipping Policy – Gardenactivewar

At Gardenactivewar, we are committed to delivering your orders quickly, securely, and with care. From the moment you place your order until it arrives at your doorstep, our goal is to provide a smooth, reliable, and hassle-free experience.

Shipping Location
We currently ship only within the United States.
At this time, international shipping is not available.

Order Cut-Off Time
Orders placed by 6:00 PM (EST, Monday–Friday) are processed the same business day.
Orders placed after this time will be processed on the next business day.

Handling Time
All orders require specialized freight preparation and are processed within 3–5 business days

Transit Time
Once shipped, most orders are delivered within 5–7 business days.
Delivery times may vary slightly depending on your location.

Total Delivery Time
From checkout to delivery, orders typically arrive within 8–12 business days. Delivery times may vary slightly depending on your location and carrier availability.

Shipping Fees
We offer free shipping on all orders within the United States.
No hidden delivery fees — what you see at checkout is what you pay.

Shipping Method
Due to the weight and size of our items, we provide specialized LTL Freight Shipping with Curbside Delivery across the United States. All freight deliveries require an adult signature upon arrival.

Secure Packaging
Every order is carefully packaged to ensure it arrives in excellent condition.

Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number.
Please allow 24–48 hours for tracking updates to appear.

Order Cancellations & Refunds
Orders can be canceled for a full refund as long as they have not yet been shipped.

Refunds are processed within 7 business days, depending on your payment provider.
For more details, please refer to our Return & Refund Policy.

Undeliverable Packages
If a package is returned due to an incorrect or incomplete address, we will contact you to arrange reshipment.

Transit Damage & Cargo Inspection

Customers must inspect all freight crates upon delivery. If visible structural damage to the items is detected, note “Damaged on Arrival” on the driver’s Bill of Lading so our logistics team can immediately dispatch replacement components.

Need Help?
For any questions or concerns regarding this Shipping Policy, please contact us: